Frequently Asked Questions

I just moved my offices to Watt Plaza; how do I acquire a parking card key?

• Obtain a parking application/user agreement (click here) from your office manager/parking coordinator.
  
• Upon completion, submit the application to the ABM Parking office located at Watt Plaza, Level 1 next to the parking elevators via hand delivery, via email at Devora.Rosa@abm.com, or via fax at (310) 789-1139. All parking applications must be approved by the office manager or parking coordinator.
  
• If paying individually, tenant may make a payment in the form of cash or check made payable to: ABM Parking. Please note that credit card transactions are accepted via online at http:payments.abm.com.
  To make a payment via credit card:
  
  1. Request an invoice from the parking office before 5:00 p.m. to receive it the following morning;
     
  2. Visit http:payments.abm.com
     
  3. Pay the invoice on-line;
     
  4. Parking Manager is notified via email that the tenant can retrieve the cardkey from the parking office.

What happens if I need to replace my parking card key?

• Obtain a parking card request form (click here) from your office manager/parking coordinator.
  
• Upon completion, submit the form to the ABM Parking office located at Watt Plaza, Level 1 next to the parking elevators via hand delivery, via email at Devora.Rosa@abm.com, or via fax at (310) 789-1139. All parking applications must be approved by the office manager or parking coordinator.
  
• A $25.00 card key replacement fee will be required.

Sometimes I see other monthly parkers entering the parking structure and the gate arm will open and close without the driver swiping a cardkey……what type of device enables this to occur, what is the cost and how can I purchase one?

The device is called an AVI (Automatic Vehicle Identification) Transponder.
An AVI Transponder may be obtained by making a non-refundable deposit of $35.00 in the form of cash or check, made payable to ABM Parking Services. Once the AVI Transponder is received, the transponder may be positioned on the rear view mirror or on the dashboard of your vehicle.

Can I have both an AVI Transponder and key card?

Yes. Please contact the parking office so they can link the two devices.

Do I need to be a tenant at Watt Plaza in order to obtain monthly parking privileges?

No.

If not, how do I rent a space?

Obtain a Parking User Agreement Application at the parking office. Once completed, the parking office personnel will verify the information. A payment of $25.00 for the keycard plus the applicable parking rental fee is required in the form cash or check made payable to ABM Parking Services. After a few minutes wait time to input the information and process the payment, a card key is issued/activated. A monthly invoice is mailed to the address provided on the application. Electronic payment processing is available; please see parking staff for details.

Can my building card key with my photo I.D., issued by the Building Management Office, be programmed for entrance and exit throughout the parking structure?

Yes, the cardkey may be programmed for both building access and parking. To activate parking privileges on the cardkey, please adhere to the following:

• Obtain a parking application/parking user agreement from your office manager/parking coordinator.
  
• Upon completion, submit the application to the ABM Parking office located at Watt Plaza, Level 1 next to the parking elevators via hand delivery, via email atDevora.Rosa@abm.com, or via fax at (310) 789-1139. All parking applications must be approved by the office manager or parking coordinator.
  
• Parking privileges can be activated the same day.

Sometimes I work late and although the parking structure is well lit, is it possible to have a Security Officer escort me to my car?

Yes. Please contact Security at 310-789-2188 for assistance.

Who can I call to report any suspicious activity in or around the parking structure?

Please contact the parking office at 310-789-2178 Monday through Friday, 8:00 a.m. to 6:00 p.m. The parking office will contact Traffic Enforcement; a patrol will be dispatched to the location. After hours, contact Building Security at 310-789-2188.

Can I park overnight in the parking structure?

Yes. Please note the following guidelines:

• Monthly parkers must complete an Extended Parking Form (click here).
  
• Once completed, submit the form to the ABM Parking Office located on the plaza level next to the parking elevators.
  
• The parking office will issue you an Overnight Parking Pass.
  
• The Overnight Parking Pass must be displayed on the vehicle dashboard.

Can ABM Parking personnel provide assistance with a battery “jump start?”or what if I discover I have a flat tire?

Yes. Parking personnel are pleased to provide emergency vehicle assistance. Please contact the parking office at 310-789-2178, Monday through Friday, 8:00 a.m. to 6:00 p.m. After hours, please contact building Security for assistance and they will contact the appropriate parking personnel.

What if I return to my car and I notice my vehicle has been damaged?

Please contact the parking office at 310-789-2178, Monday through Friday, 8:00 a.m. to 6:00 p.m. ABM Parking staff will assist with the claim process and take the necessary photos and information pertaining to the claim/incident for reporting.

Can I park my Motor Cycle anywhere in the parking structure?

No. There are designated parking spaces for motorcycles; convenient motorcycle parking is located on the north side of the parking structure next to Century Park East. Motorcycle parking is offered at a reduced rate of $150.00 per month, per space. Please contact the Parking Office Monday through Friday, 8:00 a.m. to 6:00 p.m., at 310-789-2178 for details.

Is there a designated place to park and lock a bicycle in the parking structure?

Yes. Watt Plaza offers convenient bicycle parking located on the north side of the parking structure next to Century Park East. Bicycle parking is offered at no cost for tenants and visitors of Watt Plaza. Please contact the Parking Office Monday through Friday, 8:00 a.m. to 6:00 p.m., at 310-789-2178 for details.