Passengers riding in an elevator that comes to a brief halt for no apparent reason, should most importantly, remain calm. The first step is to press the “door open” button; if the doors do not open, pressing the designated button with the “phone” symbol (located on the car operating panel) will alert Building Security that the elevator is malfunctioning. Building Security will establish a two-way communication with the elevator passengers until assistance has arrived.

Should a power outage occur, one passenger elevator in each bank of elevators will be operational using the emergency power generators. The other elevators will automatically return to the lobby, their doors will open, and they will remain inoperable until the power has been restored.

ELEVATORS MUST NOT BE USED FOR EVACUATION IN THE EVENT OF A FIRE; USE THE STAIRWELLS.